Effective Date: March 8, 2025
Who We Are
ProtonX Media (“we,” “our,” or “us”) is a digital marketing agency providing website development, SEO, branding, and other online services. Our website URL is: https://protonxmedia.com. For any privacy concerns, contact us at info@protonxmedia.com.
What Personal Data We Collect and Why We Collect It
We collect personal data to provide and improve our services. This includes:
- Personal Identification Information: Name, email address, phone number, and company details provided voluntarily.
- Transactional Data: Purchase details, billing information, and service history.
- Technical Data: IP address, browser type, and usage patterns collected via cookies.
- Analytics Data: Information on website usage to improve our services.
We collect and process data based on legitimate interests, contractual obligations, or user consent.
Comments
When visitors leave comments, we collect the data shown in the comments form, IP address, and browser user agent string to detect spam.
Media
Users uploading images should avoid including embedded location data (EXIF GPS), as it can be extracted by website visitors.
Contact Forms
If you submit a contact form, we collect your name, email, and message details. These submissions are retained for customer service purposes but are not used for marketing unless consent is given.
Cookies
We use cookies to enhance user experience and track website analytics. These include:
- Essential cookies for website functionality.
- Analytics cookies for tracking user behavior.
- Advertising cookies for marketing campaigns.
You can manage cookie settings in your browser.
Analytics
We use third-party analytics tools like Google Analytics. Users can opt out of analytics tracking by adjusting browser settings or using opt-out tools provided by Google.
Who We Share Your Data With
We do not sell your personal data. However, we may share data with:
- Service Providers: Hosting providers, payment processors, and analytics tools.
- Legal Authorities: If required by law.
Third-party services we use comply with privacy regulations. Links to their policies are available upon request.
How Long We Retain Your Data
We retain personal data as follows:
- Contact form submissions: 6 months.
- Analytics data: 1 year.
- Customer purchase records: 10 years.
What Rights You Have Over Your Data
Users can:
- Request access to their personal data.
- Request correction or deletion of data.
- Withdraw consent for data processing.
- Request data portability.
For any requests, contact us at info@protonxmedia.com.
Where Your Data Is Sent
Data may be processed outside the EU with safeguards in place, such as Privacy Shield agreements and contractual clauses ensuring compliance with European data protection standards.
How We Protect Your Data
We implement:
- Secure servers and encryption.
- Two-factor authentication.
- Regular security audits.
Data Breach Procedures
In case of a breach, we:
- Notify affected users promptly.
- Report to relevant authorities.
- Implement corrective security measures.
Third-Party Data Sources
We may receive user data from advertisers, analytics providers, or business partners for service improvement.
Automated Decision-Making and Profiling
We do not engage in automated decision-making or profiling that significantly affects users.
Industry Regulatory Disclosure Requirements
As a digital marketing agency, we comply with data protection laws such as GDPR and CCPA.
Contact Information
For privacy concerns, contact:
ProtonX Media
Email: info@protonxmedia.com
Phone: +91 9354502613 / +91 9588748514
Website: https://protonxmedia.com
